TELEHOUSE is aware that the growth of online services, including Internet services, has created additional privacy concerns, particularly for consumers. Online privacy concerns focus primarily on the protection of “customer identifiable” information which an individual reasonably expects to be kept private. As the term suggests, “customer identifiable” information is information that, when referenced to an individual identifies that individual, such as, a customer’s name, address, and e-mail address.
Some Internet users also want to know who can learn about what they do on the Internet, even though their online behavior is not directly linked to any information that identifies an individual. For example, advertisers may observe whether visitors to a website take any kind of action in reply to online advertising without knowing who those visitors are.
How TELEHOUSE Protects Your Privacy Online
Collection and Use: TELEHOUSE will collect and use customer identifiable information for billing purposes, to provide and change services, to anticipate and resolve problems with your services, or to create and inform you of products and services that better meet your personal and/or business needs. This means that TELEHOUSE may use your customer identifiable information, in conjunction with information available from other sources, to market new services to you that we think will be of interest to you, but we will not disclose your customer identifiable information to third parties who want to market products to you.
When you access the Internet, the computers that host the websites you visit (web servers) automatically receive and TELEHOUSE may use usage data to provide advertising about standard goods and services that may be of interest to TELEHOUSE customers, or to provide customized goods and services.
TELEHOUSE will not use information about your activities on the Internet in conjunction with any information that identifies you without first obtaining your consent. TELEHOUSE and its advertisers may use various kinds of software devices to collect information about individual’s Internet usage. Small files called “cookies” are normally attached to your web browser. These files identify your browser and save certain information so that web sites can recognize you. You can set your browser to disable the cookies, but some TELEHOUSE Websites (and many other web sites) may not work properly if you did so.
TELEHOUSE sometimes uses advertising companies to deliver ads on some of TELEHOUSE Websites. The advertising companies may also receive some anonymous information about ad viewing by Internet users on TELEHOUSE Websites and other Internet sites. This information may be associated with a customer’s web browser, but cannot be associated with a name or e-mail address without the customer’s permission. (Basically this allows advertising companies to know where your computer goes on the Internet, but they can’t tell who you are unless you tell them.)
TELEHOUSE does not supply customer identifiable information to advertisers or other third parties. Please note that if you go to some other web site, including an advertiser’s web site and request information or enter a drawing or contest, be aware that you may be authorizing some other company, including an advertising company, to use the information you supply. Find out more about the advertising companies that deliver ads on TELEHOUSE Websites, read their privacy policies, and choose whether to let them collect information about what you do on the Internet.
Disclosure: TELEHOUSE will not sell, trade, or disclose to third parties any customer identifiable information derived from the registration for or use of a TELEHOUSE online service — including customer names and addresses — without the consent of the customer (except as required by subpoena, search warrant, or some other legal process or a case of imminent physical harm to a customer or others). When TELEHOUSE uses other agents, contractors or companies to perform services on its behalf, TELEHOUSE will ensure that the company protects your customer identifiable information consistent with this Policy, if applicable. TELEHOUSE may include your name and any other customer identifiable information in a directory that TELEHOUSE creates from information we receive as an online service provider, the company will give you the opportunity to correct your information, by contacting us as stated below. These directories may contain information obtained from other sources as well.
Marketing Practice: From time to time a customer may receive direct marketing communications from TELEHOUSE in connection with TELEHOUSE (a) may contact the customer directly with marketing messages about TELEHOUSE services, and (b) may use customer identifiable information obtained from that customer’s registration for or use of an online and/or any other services to contact that customer with marketing messages about any other TELEHOUSE products or services. A customer may receive such messages by e-mail, by mail, or by telephone. Customer-identifiable information which a visitor volunteers at one of the TELEHOUSE WebSites to order any TELEHOUSE services will be protected just as if the information had been provided under more traditional ways of ordering that service.
Security: TELEHOUSE has implemented technology and security features and strict policy guidelines to safeguard the privacy of your customer identifiable information from unauthorized access or improper use, and we will continue to enhance our security procedures as new technology becomes available.
E-mail Contents: TELEHOUSE will not read or disclose to third parties private e-mail communications that are transmitted using TELEHOUSE services except as required to operate the service or as otherwise authorized by law.
Improper Conduct: TELEHOUSE may also use customer identifiable information to investigate and help prevent potentially unlawful activity or activity that threatens TELEHOUSE network or otherwise violates the customer agreement for that service.
Account Information: TELEHOUSE shall honor requests from customers to review all customer identifiable information maintained, which currently consists of your name, address, e-mail address, telephone number and/or billing information, and will pursuant to the customer’s request correct any such information which may be inaccurate.
Customer Concerns: If you have submitted personally identifiable information through a TELEHOUSE Website or via other means, and would like that information updated and/or deleted from our records or require additional assistance, please contact us at our email firstname.lastname@example.org
Changes in Practices: TELEHOUSE will use reasonable efforts to keep this Policy current. The company will inform you of any changes that we make via our Websites.