Background: Headquartered in Staten Island, New York, Digital Edge is a technology company and data center services provider dedicated to helping businesses build the IT atmosphere they need to succeed. Specializing in back-end technology management, this accredited organization operates exclusively within prime data center facilities to provide enterprise IT services expertise in consolidation, hosting, internal business and commercial application support, change management, production acceleration, and business continuity and compliance assistance.
My biggest obstacle was finding a data center that lived up to the hype they portrayed on their websites. When walking through the door at TELEHOUSE, I saw firsthand the power and excellent service that would be available to Digital Edge.
-Michael Petrov, Chief Executive Officer
Challenge: Digital Edge focuses on supporting back-end, 24×7 technology and consulting services within data centers in order to effectively supervise, manage, and support companies. It is dedicated to ensuring their customers optimal uptime experience.
In order to provide maximum uptime and optimize its customers IT environments for reliability and growth, Digital Edge required efficient, seamless remote and physical access to their client collocated equipment. Securing this access would mean that Digital Edge robust monitoring and control systems could ensure efficient and effective use of IT resources. The company required a scalable, reliable and established facility and data center partner with which it could share resources and develop a value- oriented relationship. Digital Edge was also on the market for a facility that could provide many connectivity options, an ample amount of power, and opportunities to expand business beyond the New York area.
Solution: After extensive research and investigation, Digital Edge realized that most data center facilities throughout the New York area did not meet the standards and potential business opportunities they sought. They found the solution to their needs in TELEHOUSE America Teleport facility. TELEHOUSE provided Digital Edge with a refreshing new approach that permitted a relationship built on trust, capabilities and results. Digital Edge found in TELEHOUSE a trusted business partner that mirrored their strategic mission and vision of delivering the highest-quality IT infrastructure and services to companies at a cost-effective price point.
Results: By purchasing colocation and office space from TELEHOUSE, Digital Edge found a home away from home that provided them with limitless opportunities. Authorized Digital Edge personnel could now conveniently access the company’s colocation suites at all times, giving their customers a physical tour of the safe and spacious environment where their equipment was located. Digital Edge customers rely on TELEHOUSE N+1 UPS systems with backup diesel generator power, directly contributing to the Teleport facility history of 100% uptime. The facility’s remote hands policy has also helped Digital Edge make a strong impact on their potential customers, while reinforcing their positive relationships with current clients. TELEHOUSE robust and state-of-the-art data center is a key part of Digital Edge success. By solidifying their partnership with TELEHOUSE, Digital Edge has been able to differentiate themselves from their competition and stand by their philosophy of being a trusted technology company providing substantial IT solutions and superior service.
Conclusion: The partnership with TELEHOUSE enhanced Digital Edge performance on a variety of different levels including more customized choices to meet their clients unique needs. Digital Edge can effortlessly accommodate their clients without being burdened by colocation woes thanks to TELEHOUSE outstanding facilities. The company future plans include expanding both nationally and internationally with TELEHOUSE as their number one, global IT provider.
Michael communicates on a regular basis with the TELEHOUSE staff, and has witnessed their dedication to satisfying each and every customer. He has said,
“TELEHOUSE works hand in hand with Digital Edge. I feel that TELEHOUSE personnel truly care about our clients and have contributed in many ways to keeping the Digital Edge – TELEHOUSE partnership strong.”